Customer Support & Design Specs | Brand Store

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Artwork Specifications

Design Review and Artwork help

All orders are reviewed to ensure the best possible reproduction of your design. If we detect any issues or need to correct anything we will try to contact you within 24 hours to resolve any problems and avoid any delays in processing your order.

If you have questions regarding formatting, resolution, cropping, or just want help getting started, we’re also just a phone call away.

Our Customer Care Team can:

  • Walk you through the upload process
  • Help you place your image on any product
  • Check your image resolution and confirm it will print clearly
  • Adjust the image size or cropping
  • Resolve any other upload questions you have

We want to make the design process as effortless as possible and we are here to help.

What kind of file formats do you support for uploads?

Brand Store by Vistaprint supports a variety of file formats for uploaded designs:

Adobe Photoshop Image (*.psd)
Adobe Acrobat Document (*.pdf)
Adobe Illustrator Document (*.ai)
Bitmap Image (*.bmp)
GIF Image (*.gif)
JPEG Image (*.jpg,*.jpeg)
Microsoft Word Document (*.doc,*.docx)
Microsoft PowerPoint Document (*.ppt)
Microsoft Publisher Document (*.pub)
PCX Image Document (*.pcx)
PICT Image (*.pic)
PNG Image (*.png)
PostScript File (*.ps)
TIF Image (*.tif,*.tiff)
Windows Enhanced Metafile (*.emf)
Windows Metafile (*.wmf)

What is "resolution"? Which resolution should my image / photo be in for uploading?

Resolution refers to the number of dots per inch (dpi), or the amount of detail the image has. Higher resolution means a more detailed image, but also a larger file and a longer upload time. For best results with most products, your image or photo should be 300 dpi (dots per inch) at the final print dimensions. Simply increasing the DPI setting in a graphic program does not improve the resolution.

We want you to love the products you order from Brand Store by Vistaprint. If you are worried about how your uploaded artwork will come out, give us a call and we'll take a look.

What's the difference between CMYK and RGB?

Good question. These terms are thrown around a lot in the printing and graphics world, and it is important to understand the difference. CMYK (Cyan, Magenta, Yellow, and "Key," or black) are the ink colours used during the printing process. The term "key" is used instead of "black" because, really, this is a mixture of the cyan, magenta, and yellow inks; the resulting "black" can be minutely different from one printing company to another. RGB (Red, Green, and Blue) are the colours of light used by your monitor to display your document on-screen. Black is not listed because on-screen black is an absence of light. A mixture of red, green, and blue light produces white.

How does this affect me?
Any image you create on your computer should be created in CMYK mode. This will ensure that the colours you see on-screen will most closely match the final printed product. If you create your document in RGB, the colours in your printed product may vary slightly: many of the bright values produced by your monitor cannot be exactly reproduced in print.
A lot of digital images are JPEG files, and JPEGs are almost always in RGB.

Why do certain colours look different after they print?

There's nothing more upsetting than designing a product online, only to receive it and discover the colours aren't quite as you'd imagined. At Brand Store by Vistaprint, we understand.

Rest assured, we own a state-of-the-art printing facility that matches on-screen colours (RGB) to printed colours (CMYK) as closely as possible. We also have high quality controls and colour correction standards in place to ensure there is as little variation as possible, especially within a single product order.

We want you to be 100% satisfied with your order. If you're not, contact us and we'll put it right.

Privacy Policy

VISTAPRINT recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual, when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Vistaprint Privacy Policy and will not be shared except in accordance with this Vistaprint Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Vistaprint website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Information We Collect:

This section of our Privacy Policy describes the categories of information collected by Vistaprint. All data that we collect is processed and stored in Devonshire, Bermuda. You have the option not to provide information; however, withholding information may prevent you from being able to use some of our website features.

Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for Vistaprint internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered Vistaprint customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.

Information You Send To Us: If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, telephone number and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information.

From time-to-time VISTAPRINT may give you the opportunity to participate in contests or surveys on our Website. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the requested information.

Information About Your Transactions With Us: In addition, we collect your order information and purchase and payment history.

Cookies and Similar Files:

Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, Vistaprint assigns you a unique customer code and record locater. Information about your activity on our Website can then be included in your customer record, which is stored within the Vistaprint firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.

Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.

If you have Macromedia Flash installed on your computer, we will also use a file called a Flash Object to store your unique customer code and record locater on your computer. Unless deactivated by you, the Flash Object provides us with a backup method for recognising you in the event that we are unable to identify your cookies.

This Privacy Policy covers the use of cookies and similar files by Vistaprint only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the Website.

We use third-party advertising companies to serve ads on our behalf. These companies may use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file, to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. Vistaprint has no access to or control over cookies or action tags used by these third party companies. Vistaprint does not receive any personally identifiable information collected by these advertisers using action tags or cookies nor does Vistaprint share any of your personally identifiable information such as your name, telephone number or address with these companies except in accordance with this Vistaprint Privacy Policy. Members of the Network Advertising Initiative (NAI) permit you to limit targeted advertising from them by using an opt-out tool available on the NAI website at http://www.networkadvertising.org/consumer/opt_out.asp.

Use and Disclosure of Information:

We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience.

In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the data and are not authorised to use it for any other purpose than completing their contractual requirements to Vistaprint. . For example, as a part of the normal process of completing your purchase, Vistaprint may provide your personal data to a third party payment processor, such as WorldPay Ltd., depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your CREDIT CARD or financial institution may show the name of a third party payment processor, such as WorldPay Ltd., instead of or in addition to the Vistaprint name. In addition, we may share the information we collect with other companies with whom we have joint marketing arrangements. We may also disclose information, including personal information; we collect about you in other circumstances as required or permitted by law. For example, Vistaprint reserves the right to disclose personal information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Vistaprint or others. In addition, it is possible that in the future another company may acquire Vistaprint or its assets. It is also possible that Vistaprint may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your personal information, may be transferred to the new business entity as one of Vistaprint’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.

We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Vistaprint reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Vistaprint or others. In addition, it is possible that in the future another company may acquire Vistaprint or its assets. It is also possible that Vistaprint may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Vistaprint’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.

Links To Third Party Products and Services

While you are visiting or using the Vistaprint website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Vistaprint. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Vistaprint. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.

Your Choices:

We offer you a variety of choices with respect to how we use and share your personal information.

Sharing Information With Others: We will not share your Personal Information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration (if applicable) or in updating your account preferences. You may opt in by checking the appropriate box during registration (if applicable) or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number(s) and a statement that you would like us to share your Personal Information with other organizations that may have special offers, products or services that may be of interest to you. Even if you do not opt in to this sharing, we may still share Personal Information about you with other companies as permitted or required by law.

Communications from Vistaprint: If you do not want to receive communications from Vistaprint about products and services that may be of interest to you, simply indicate this preference by logging into “My Account,” selecting “Account Update, and updating your preference. You may also request to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account.

Deactivation of Your Account: You may also request deactivation of your VistaPrint account by contacting Customer Care at http://www.vistaprint.in/customer-care/contact-us.aspx or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.

VISTAPRINT Address for Written Requests If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address:

Cimpress India Private Limited
‘C’ Block, Voltas Premises,
T. B. Kadam Marg, Chinchpokli,
Mumbai -400 033,
Maharashtra, India

How to manage your account:

If you wish to change your name, e-mail address, telephone number, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by contacting customer care at http://www.vistaprint.in/customer-care/contact-us.aspx or calling Customer Care at 022-6718 6718 or writing to:

Cimpress India Private Limited
‘C’ Block, Voltas Premises,
T. B. Kadam Marg, Chinchpokli,
Mumbai -400 033,
Maharashtra, India

Website Security:

We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your CREDIT CARD information when you purchase products through our website. When you establish an account at Vistaprint, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting "Account Update."

Vistaprint authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.

With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.

Changes to this Privacy Policy:

This Privacy Policy was last modified on June 17, 2015. Vistaprint may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Problems Signing In

Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact Customer Care.

Order Confirmation

VISTAPRINT sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Vistaprint account. If you receive a confirmation for an order you did not place, please e-mail us immediately at Customer Service.

Terms & Conditions

Acceptance of Terms of Use

Please read these Terms of Use carefully. These Terms of Use govern your access and use of this Site which is hosted by Cimpress. By accessing or using this Site you confirm that you are competent to contract under the relevant local laws and that you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.

Vistaprint reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this Site.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

Copyrighted Materials for Limited Use

This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, music, software tools, and other information (referred to herein as “Content”). This Site and all Content are the copyrighted property by Cimpress, and/or its subsidiaries (referred to herein as “Vistaprint”) or the copyrighted property of parties from whom Vistaprint has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms of Use. Vistaprint reserves the right to add to, delete from, or modify any part of Content at any time without prior notice.

The logo design tools provided on this Site employ a limited number of elements, including icons, fonts, color schemes, and design effects. VISTAPRINT reserves the right to use all such elements and to make all such elements available for use by other parties in the future. You do not obtain any right or claim to any of the individual logo design elements through your creation of a logo design and/or your incorporation of a logo design into one or more products. Other Vistaprint customers may use the design tools to create logos that have similar or identical combinations of these elements and Vistaprint does not guarantee that your logo will not have similarities to logos designed and used by other parties. Vistaprint provides no warranty of any kind that logo designs created using the design tools will not infringe, or be subject to a claim of infringing, the trademark or other rights of another party. It is solely your responsibility to obtain the advice of an attorney regarding whether the logo design is legally available for your use and does not infringe the rights of another party.

Use of Site

You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through Vistaprint (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from Vistaprint does not entitle you to use any portion of Content apart from the finished Products as they are supplied by Vistaprint.

You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. Vistaprint may terminate its service to customers found to be using Vistaprint to engage in undesirable activities.

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Vistaprint to produce the Products on your behalf. You may not use this Site to send or use e-cards in any manner that would constitute the transmission of Spam or unsolicited e-mails. You may not use scripting or other programs to automate the creation and/or transmission of e-cards. Vistaprint reserves the right, in its sole discretion, at any time, and without prior notice, to limit the number of recipients to which you may send an e-card and/or limit the number of e-cards that you may send.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

Pricing

Prices reflected in your shopping cart will always reflect the most recent price displayed on the product detail page. The MRP displayed/ paid for the products represents the full retail price listed on the website which is exclusive of taxes and shipping. While we attempt to ensure that this information is accurate, there may be cases where the price of the product paid is different from the MRP shown on the product/website due to various reasons including the customization or decoration of the product, time lag in updating prices post changes in MRP etc.

Taxes

The Customer undertakes that “The Customer” is fully compliant to the GST laws and shall enter the correct GST registration number and the Entity Name, if applicable. The Customer will ensure that the GST registration number and the Entity Name, if applicable corresponds to the billing address provided, as no change in the said details will be allowed once the order is placed.

The Customer further acknowledges that Vistaprint will not be responsible for verification of GST registration number and the Entity name, if applicable. Any tax liability arising consequent to non-compliance of law or due to furnishing of incorrect GST registration number and the Entity name, if applicable shall be borne by the Customer. In the event, if Customer fails to furnish GST registration number, the Customer will be treated as ‘unregistered’ and will not be able to avail any input tax credit.

In any case, the liability of Vistaprint under GST regime would be limited to the amount of tax charged by Vistaprint.

Transfer of Title

The customer agrees that the shipping terms for all printed Products are FOB shipping point and ownership transfers to the customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.

Indemnification

You agree that you shall indemnify and defend Vistaprint and all parties from whom Vistaprint has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.

Disclaimer of Warranty

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. Some jurisdictions may provide you with certain warranties or guarantees that cannot be excluded by contract ("consumer guarantees"), or only limited in certain circumstances, and nothing in these terms of use alter those consumer guarantees if it is illegal for Vistaprint to do so. If those consumer guarantees apply to you, and Vistaprint cannot legally exclude those consumer guarantees, then to the maximum extent permitted by law, Vistaprint: (1) excludes or limits those consumer guarantees; and (2) limits its liability at the option of Vistaprint to the following: (a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; (b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.

Vistaprint’s Satisfaction Guarantee is valid for 10 days following your purchase. If you request a refund, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond Vistaprint's control and may not be covered by the Satisfaction Guarantee. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer.

Please preview your designs carefully and correct any mistakes prior to placing your order. Vistaprint does not proof documents created by its customers prior to processing.

Adidas / PUMA Products Disclaimer

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. The below mentioned pointers should strictly not be used by you in any form on Adidas / Puma branded products

  1. Any obscene or scandalous mark, image or content including pornographic and other sexually suggestive materials.
  2. Any mark, image or design on alcohol, alcoholic beverages such as beer, liquor, wine, or champagne etc.
  3. Infringing copyrighted marks, trademarks, and any intellectual property of third party deceptively similar to any registered trademark
  4. Any mark, image, design on gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content.
  5. Any government or national marks, emblems, signs, figure, image, IDs or content or any mark and whose use is prohibited under  Emblems and Names (Prevention of Improper Use) Act, 1950
  6. Any marks which includes materials, products, or information promoting illegal goods or enabling illegal acts.
  7. Offensive marks, images, signs, designs which includes literature, products or other materials that defame or slander any person or groups of people based on race, ethnicity, national origin, religion, gender or encourage or incite hatred and violence among a section of society;
  8. Any mark, image on drugs, tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products.
  9. Any mark, image promoting multilevel marketing or matrix sites or sites using a matrix scheme approach.
  10. Any mark, image or design which is not in compliance with all applicable laws and regulations whether federal, state, local or international, including the laws of India.
  11. Customization which hides, tampers, override Puma logo or mark.
  12. Any contrary to the Trade Marks Act, 1999 and / or applicable law.

Limitation of Liability

IN NO EVENT SHALL VISTAPRINT OR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT VISTAPRINT HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM VISTAPRINT OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL VISTAPRINT BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIsED USE OF THIS SITE OR ITS CONTENT.

Site Feedback

Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to VISTAPRINT in connection with the operation or content of this Site shall be provided by the submitter and received by Vistaprint on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of Vistaprint. By submitting any such information to Vistaprint, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that Vistaprint shall be free to use such information on an unrestricted basis.

Governing Law

Please read these Terms of Use carefully. These Terms of Use govern your access and use of this Site which is hosted by Cimpress India Private Limited. All issues related to the protection, infringement, or misuse of copyrighted materials shall be governed by the copyright laws of the United States of America. All other matters relating to your access to or use of this Site shall be governed by the laws of India. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Mumbai, India. You agree to submit to the jurisdiction of courts of Mumbai, India and agree that venue in these courts is proper in any such legal action or proceeding. You also agree that you not to assert in any legal action or proceeding involving Vistaprint that a court sitting in Mumbai, India is an inconvenient forum for such legal action or proceeding.

Grievance Officer

Rajesh Rathod, Customer Service, rrathod@vistaprint.com

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